Retails
Overview
Chatbot
CRM Enrichment
Listen to customer feedback

Retail & E-commerce AI solutions

Boost sales and shopper satisfaction with conversational AI

Deliver the best customer service

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Control your e-reputation and drive sales

Utilize the power of AI to drive sales growth, manage your e-reputation, and build a stronger brand connection with your customers.

Get to know your customers perfectly

Reduce costs and save time by automating routine tasks. Improve service quality by allowing human agents to focus on complex interactions.

Drive sales with the best retail chatbot

Gain a comprehensive understanding of the passenger experience. Act quickly on feedback to improve satisfaction and loyalty.

Retail & E-Commerce generative AI solutions

Crafted Solutions for the Modern Retail Industry

Improve your customers' satisfaction by providing them with an unrivalled quality of service developed for retail companies

  • Understand your customers' expectations down to the finest detail
  • Exploitez les avis positifs pour briller et gagner de nouveaux clients
  • Chatbots to guide customers through the retail process
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shopping picard man

Automated CRM enrichment from customer feedback

Customers share very valuable information with you in their feedback.

Automate the enrichment of your CRM to run more targeted campaigns and increase conversions.

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Club Med Logo

AI Solutions for Travel companies

For your specific needs, find the perfect solution

Listen to and analyse the voice of your customers

Show your customers how much they mean to you by listening to and analysing their feedback in real time. Get recommendations for action based on your customers' feedback.

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crm enrichment illustration allobrain

Automated CRM enrichment from customer feedback

Customers share very valuable information with you in their feedback.

Automate the enrichment of your CRM to run more targeted campaigns and increase conversions.

Discover more

Make the most of your customers' opinions. Share positive reviews online.

  • 200% increase in the number of positive reviews shared
  • 15% to 25% more in-store traffic
  • Better visibility of points of sale on Google Maps
  • A poor online rating results in a loss of 7.2% of turnover
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e-reputation improvment with customer feedback - share on google reviews

"At Club Med, calls represent a very important business lever. AlloIntelligence analyzes all calls to provide us with an understanding of customer irritations and to implement action plans. The analysis is very fast, rich and very relevant. The reactivity and flexibility of the teams is very valuable."

Nathalie Jacquot
Digital and Ecommerce Director, Picard
Go to customer stories >

Picard improves its online and in-store experience with AlloBrain

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12%

12% increase in-store traffic

+9pts

9 points gained on NPS in 6 months

250%

250% increase in positive feedback (5 stars) on Google Reviews

The smart assistant shoppers will love

Your customers are no longer satisfied with a simple conversational chatbot - and neither are you.

With our chatbot, your customers can find answers to their needs and take actions such as :

  • Add a product to a basket
  • Quickly find the perfect product
  • Take order and follow the delivery
  • Cancel an order / Get a refund
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